How can we help?
We’re here to make sure you get the most out of Convertli.
Quick Start Guide
Install Convertli
Install Convertli from the Shopify App Store. It's free to get started.
Enable in Theme Editor
Go to Online Store > Themes > Customize. Open "App embeds" in the left sidebar and toggle on Convertli.
Configure Your Widgets
Open the Convertli app from your Shopify admin to configure each widget — choose designs, set content, and adjust settings.
Customize Colors
Back in the theme editor, click on any Convertli widget block to customize colors, fonts, and positioning to match your brand.
Frequently Asked Questions
How do I enable widgets on my store?
After installing Convertli, go to your Shopify admin, click Online Store > Themes > Customize. In the theme editor, open the "App embeds" section in the left sidebar and toggle on the Convertli widgets you want to use. Each widget can be configured directly in the theme editor or from the Convertli app.
Will Convertli slow down my store?
No. Convertli's entire script is under 15KB — that's lighter than a single product image. We've optimized every line of code to ensure zero impact on your page speed score. Most merchants actually see their speed improve after replacing heavier apps with Convertli.
How do I change widget colors?
All widget colors are customizable through the Shopify theme editor. Go to Online Store > Themes > Customize, then click on any Convertli widget block. You'll see color pickers for backgrounds, text, buttons, and accents. Changes preview in real-time.
How do I upgrade or cancel my plan?
You can upgrade or downgrade your plan at any time from the Convertli app in your Shopify admin. All billing is handled by Shopify, so you can also manage your subscription from Settings > Billing in your Shopify admin. There are no cancellation fees.
Does it work with my theme?
Convertli works with all Shopify Online Store 2.0 themes, including Dawn, Sense, Crave, and all third-party 2.0 themes. Since our widgets use Shopify's native app embed system, they integrate seamlessly without any code changes to your theme.
Need something else?
For bugs, feature requests, or partnership inquiries, email us at support@convertli.io
You can also leave a review on our Shopify App Store listing
View on Shopify App Store